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Kb Analytics Optimization

Analyze knowledge base performance metrics and optimize content for maximum effectiveness including deflection rates, search performance, article engagement, content ROI, and continuous improvement. Use when measuring KB effectiveness, optimizing article content, tracking deflection metrics, analyzing search performance, identifying underperforming articles, A/B testing KB content, or calculating content ROI. Triggers on phrases like "KB analytics", "knowledge base performance", "KB optimization", "deflection metrics", "search analytics", "content ROI", "article performance", "KB reporting".