HR AI Skill

Grievance

Handle employee grievances, complaints, formal disputes, and workplace conflict resolution. Use when receiving formal complaints, investigating workplace issues, mediating conflicts between employees, or managing dispute escalation processes. Triggers on phrases like "grievance", "complaint", "formal complaint", "workplace dispute", "employee grievance", "file a complaint", "conflict resolution", "workplace conflict", "dispute", "mediation", "formal issue", "raise a concern".