IT AI Skill

Service Request Automation

Automate IT service requests including software provisioning, hardware requests, access requests, and common service catalog items. Use when implementing self-service portals, automating request workflows, managing service catalogs, or streamlining fulfillment processes. Triggers on phrases like "service request", "service catalog", "self-service portal", "request fulfillment", "access request", "software request", "hardware request", "automated fulfillment", "request workflow", "approval workflow", "RITM", "catalog item".